RS999 Terms and Conditions — Know Before You Play

1 Overview & Applicability

RS999 (hereinafter referred to as the "Platform" or "we") is an online gaming service provider operating through the website https://rs999.plus and its associated mobile applications. These terms and conditions apply to all products and services offered by RS999.

These terms and conditions ("Terms") constitute a legal agreement between RS999 and you (the user). By accessing the platform, creating an account, or using any of our services, you agree to these Terms.

RS999 reserves the right to amend these terms and conditions at any time. Continued use of the platform following any changes will be considered acceptance of the updated terms.

2 Account Registration and User Responsibilities

Registration Terms

To open an account with RS999, the following conditions must be met:

• You must be at least 18 years of age.
• Your name, date of birth, email address, and phone number must be accurate and truthful.
• Each individual may register only one account.
• Operating multiple accounts from the same device or IP address is prohibited.
• Accounts may not be transferred or sold to a third party.

Password & Security

Keeping your account password confidential is entirely your responsibility. RS999 will never ask for your password. If you suspect unauthorized access to your account, contact our support team immediately. The account holder is responsible for all activity carried out on their account.

Identity Verification

RS999 may request a national ID, passport, or other government-issued document at any time to verify your identity. Failure to submit the required documents within the specified timeframe may result in a temporary account suspension.

3 Age Verification & Minor Protection

RS999 strictly prohibits anyone under the age of 18 from using the platform. By registering, you confirm that you are 18 years of age or older.

• RS999 may request age verification documents at any time.
• Registering with a false age will result in account termination and forfeiture of deposited funds.
• If a minor has access to your device, please enable parental controls.
• RS999 reserves the right to immediately close any account suspected of underage use.

A note to parents — please stay aware of your child's online activity and contact us if you have any concerns.

4 Deposit, Withdrawal and Payment Policy

Deposit

• The minimum deposit amount is BDT 100.
• Deposits can be made via Mobile Banking, Nagad, and Rocket.
• Deposits are typically credited to your account within a few minutes.
• There are no additional charges for deposits.
• If your deposit is delayed for any reason, please contact support.

Withdrawal

• The minimum withdrawal amount is BDT 500.
• Withdrawals are typically processed within 5 to 30 minutes.
• Identity verification (KYC) must be completed before making a withdrawal.
• Wagering requirements must be met before bonus funds can be withdrawn.
• RS999 reserves the right to place a hold on withdrawals involving suspicious transactions.
• Withdrawals are processed back to the same payment method used for the original deposit.

Currency & Conversion

All transactions on RS999 are conducted in BDT. There are no currency conversion charges. Third-party payment gateway fees may apply separately and are entirely at the discretion of the payment provider.

5 Bonus, Promotion & Reward Policy

All RS999 bonuses and promotional offers come with specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

General Bonus Rules

• Each bonus offer has its own wagering requirements that must be met before a withdrawal can be made.
• The welcome bonus is available to new members one time only.
• Any attempt to claim bonuses through multiple accounts will result in both accounts being terminated.
• Bonus validity is generally 7 days; specific offers may state a different period.
• RS999 reserves the right to modify or cancel any bonus offer at any time.
• Sharing or transferring bonus funds to another player is not permitted.

VIP & Loyalty Points

Members of the RS999 VIP program earn points on every bet placed. Points can be redeemed for bonuses or cashback. The criteria for VIP tier assignment are set by RS999 and may be revised as needed.

6 Gaming Rules and Fair Play Policy

All games on RS999 operate using certified and verified Random Number Generator (RNG) technology. Each game outcome is entirely independent and is not influenced by previous results.

• RS999 publicly discloses the RTP (Return to Player) rate for all games in a transparent manner.
• If a technical error occurs during a game, the affected round may be voided and the bet amount will be refunded.
• In Live Casino games, the dealer's decision is final; appeals are not accepted except in cases of technical error.
• In the event of any dispute regarding a game outcome, RS999's game logs and server records will serve as the definitive evidence.
• RS999 will not be held responsible for the loss of active bets resulting from an internet disconnection.

7 Prohibited Activities

The following activities are strictly prohibited on RS999 and may result in account termination and legal action:

• Using bots, automated software, or any other artificial means to play games.
• Creating multiple accounts to claim bonuses or other benefits.
• Attempting to gain unauthorized access to another user's account.
• Money laundering or any other illegal financial activity.
• Attempting to hack or manipulate the platform's software.
• Colluding with other players to manipulate game outcomes.
• Creating an account with false information or concealing your identity.
• Reproducing or distributing platform content without RS999's permission.

If RS999 identifies any prohibited activity, it reserves the right to terminate the account and forfeit the balance without prior notice.

8 Account Closure and Suspension Policy

Closed by User

You may close your account at any time by contacting our support team. Please withdraw any available balance before requesting account closure.

Closed at RS999's discretion

RS999 reserves the right to suspend or close an account under the following circumstances:

• Violation of the terms and conditions.
• Detection of suspicious or fraudulent activity.
• Failure to verify identity or provision of false information.
• Account has been inactive for an extended period (over 12 months).
• Upon the order of a court or regulatory authority.

Self-Exclusion

As part of its responsible gaming commitment, RS999 offers a self-exclusion option. You can temporarily suspend your account (1 week to 6 months) or close it permanently. To learn more, Responsible Gaming Visit the page.

9 Limitation of Liability & Dispute Resolution

RS999 makes every effort to ensure uninterrupted service on its platform. However, RS999 will not be held liable in the following circumstances:

• A game disconnecting mid-session due to loss of internet connection.
• Delays or losses caused by faults with third-party software or payment gateways.
• Service disruptions due to unexpected technical issues or scheduled server maintenance.
• Loss resulting from user negligence or error.

Dispute Resolution

If a dispute arises, please contact our support team first. The team will review the matter within 48 hours. If the issue remains unresolved, you may escalate it to RS999 management. RS999's decision will be considered final.

10 Right to Modify Terms & Contact

RS999 reserves the right to update these terms and conditions at any time. For significant changes, you will be notified via your registered email or through a platform notification.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms. We recommend checking this page regularly.

Contact

If you have any questions about these terms, please contact us:

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom right of the platform
• Support hours: 7 days a week, 24 hours a day